Privacy Policy

Privacy Policy

The Privacy Policy of Alvic Plastics Limited (hereafter to referred to as “Alvic Plastics”) registered at Unit 5 Harcourt Trading Estate, Halesfield 13, Telford, Shropshire, England, TF7 4PL, governs how we gather, manage, maintain and disclose personal information, as collected from Clients on our Website, www.alvicplastics.co.uk, and any other associated sub-websites.

Our Privacy Policy applies to our main Website, any associated sub-websites, our services, and any products sold by Alvic Plastics.

What type of Information does Alvic Plastics collect?



Personal identification information  



Alvic Plastics may gather personal information from Clients in various forms, including, but not restricted to, Clients visiting our Website, placing an order, filling out forms, subscribing to our newsletter, and any other services or resources we offer on our Website.

When necessary, we may request Clients to provide their full names, contact numbers, email address, mailing address and payment information that includes, but isn't limited to, Credit Card details.

Personal information of Clients will only be collected if they provide such details to us knowingly and willingly. Clients might elect to browse our Website anonymously and not provide any sensitive information, although in doing so it might prevent a Client from interacting with certain aspects of our Website.



Non-personal identification information



Alvic Plastics may also gather Client information of a non-personal nature when clients browse our Website. This could involve technical details concerning the Client's operating system, Internet service provider, browser type, and computer, and any other associated information.



Browser cookies  



Our Website might use "cookies" to improve the Client experience. The Client's browser puts cookies on their hard drive for record-keeping purposes and may track details about them. The Client could set their browser to refuse "cookies" or to alert them when "cookies" are being sent. If the Client does so, some parts of the Website might not function properly.



How we use accumulated information  



Alvic Plastics can collect and use the Client's personal details for the following purposes:  
• To process payments regarding your order or to provide you with a refund.
• We can use the personal details the Client provides when placing an order, but only to assist with the processing of the specific order. Alvic Plastics does not share these details with other parties, except to the degree required to provide our services, and if we do, we take the necessary steps to implement the required level of protection for these transfers and in agreement with the applicable laws.
• To send the Client emails and updates about our services.
• We are allowed to use the Client's email address to forward the Client information and updates about their order and reply to any queries.
• If the Client joins our email list, they will receive emails that might include company news, any updates, and relevant product or service information. If the Client wants to unsubscribe from our email list, we include comprehensive unsubscribe directions at the bottom of every email, or the Client can contact us via our Website.



Your Rights



Following the relevant data protection laws, you may access your personal information that Alvic Plastics processes.  



You may request details from us about:
• The personal information we've collected about you.  
• Certain types of personal information involved.
• The objectives of the processing as per the gathered data.
• To whom your personal data has, or will be revealed to, and the reason for disclosure.
• The amount of time we store your personal information.
• If we did not obtain your personal information directly from you, the details regarding the source of the data.

You are also allowed to request the following:
• That we update your profile with any missing information and correct any incomplete or incorrect data.
• That we make your personal information transferable; and
• That we erase your personal information.


We aim to only store accurate, complete, and up-to-date personal details and strongly recommend that you get in touch with us to provide any missing details, or to correct any incorrect information.

You are allowed to ask us to advise you of your rights by contacting us at Unit B5 Harcourt Trading Estate, Halesfield 13, Telford, Shropshire, TF74PL, United Kingdom or by emailing us at info@alvicplastics.com.  

To make sure your information is safe if we receive a request from you to execute your rights, we will insist on the verification of your identity before proceeding with your request.

We periodically check all information provided and collected and erase any data that we no longer need to keep on file.




How we safeguard your personal data  



We adhere to appropriate technical and organisational processing systems and perform regular reviews to keep up to date with the latest practices. We further also adhere to strict security measures that include staff training and awareness to safeguard against illegal access, modification, divulgence, or destruction of your personal data stored on our Website.  

Sensitive and private information transfer between the Website and its Clients occurs over a secured communication channel that holds proper encryption and protects all digital signatures.



Sharing your personal information  



We do not sell, exchange, or lease the Client's personal data to others. We might share general grouped demographic data not specifically linked to any personally identifiable data about our Website visitors or Clients with exclusive business partners, trusted associates, and advertisers for the purposes described above. We might use third-party service providers to help operate our business and Website, or conduct activities on behalf of Alvic Plastics, like forwarding our newsletters or conducting surveys. We might also share your data with these third parties, but only for the limited purposes mentioned in this privacy policy.  




How Long and How do We Store Your Data  



Alvic Plastics only stores your accurate and up to date personal data for as long as needed. For more information on our data-holding period, please get in touch with us.

Where you have agreed for Alvic Plastics to use your personal information for direct marketing, we will store these details up until you advise otherwise or request us to revoke your permission.


International Transfers



Alvic Plastics conducts business around the world and might need to process information in various countries, which means that your personal details might be transferred to our third-party providers around the globe. We take specific measures to make sure of the required level of protection for these transfers and to comply with the relevant laws and regulations.


Modifications to our privacy policy  



Alvic Plastics has the option to amend this privacy policy at any given time. If we do, we will change the updated date on this specific page. We urge Clients to check this page regularly for any updates and to keep informed on how we are making sure to protect the personal data we store.  

You herewith agree that the onus lies on you to regularly review our privacy policy to ensure you are aware of any changes.  



Your acceptance of these terms



By using our Website, you imply acceptance of this privacy policy. If you are not in agreement with our entire privacy policy, please refrain from using our Website. By continuing your use of our Website after any updates to our current Privacy Policy, it is deemed that you are in agreement and accept the changes.

This document was last updated in November 2022.



Children’s Privacy


Alvic Plastics does not intentionally gather personal data from any children. If you suspect that your child or any other child might have submitted their personal information to us, we urge you to contact us immediately, as per the below details provided.


Get in Touch with Us



If you have any queries, concerns, or complaints with regards to our privacy policy, please don't hesitate to contact us:




Mailing Address:
Unit 5 Harcourt Trading Estate
Halesfield 13
Telford
Shropshire
England
TF7 4PL

Or email info@alvicplastics.com